After I'd finished spluttering trying to keep my hysterics to a dull howl it got me looking for similar examples, a few of which I have compiled for you delectation:
Another that came into my own workplace was from a customer who had purchased a particular Union Jack cushion cover which had a design depicting an incorrect Union Jack. The email featured a wealth of information concerning the glorious history of the Union Flag, as well as all names it's otherwise known as, including a photo of their apparently offending cushion alongside a correct Union Flag.
What I wondered first was why with such a catalogue of information this customer clearly (yes CLEARLY) already possessed concerning our nation's flag why they had failed to spot it at the time of purchase?
Next I pondered just how cross they might become with me when I tell them that their cushion cover is inside out... Not, it turns out, just rather silent ;)
1. A customer complained that the ham he’d purchased was
unreasonably salty. The retailer said he would receive a full refund on the
return of the remaining ham. The customer said this “would be impossible”. He’d
managed to eat the remaining 480grams of offending ham.
2. A television was returned because the picture was not clear.
On being told he was required to protective film from the screen, the customer
insisted that at no point during the sales process had he been told he’d be
required to do this and insisted on a full refund, plus compensation for his
wasted time.
3. On return from a camping holiday on an approved “farm stay”
site, a holiday maker requested a full refund stating their holiday had been
ruined by the “intrusive noise of cows mooing.”
4. A pet owner contacted a high-profile department store to
complain that the dog coat purchased was not “fit for purpose”. When dressed in
the dog coat she revealed her rabbit had “gnawed through the straps.”
5. A pet shop refunded a customer after they complained the
hamster recently purchased was “neither friendly nor cuddly.”
6. A customer contacted their electricity provider complaining a
power failure resulting from high winds caused them to miss a “vital episode”
of Coronation Street.
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